Case Manager Job at SimpleCITI, Los Angeles, CA

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  • SimpleCITI
  • Los Angeles, CA

Job Description

Fort Morgan is seeking an experienced Personal Injury Case Manager to oversee pre-litigation files from intake through demand. This role manages insurance communication, liability development, medical coordination, lien handling, and consistent client contact to advance cases efficiently and maximize value.

Responsibilities

  • Contact new clients promptly and confirm case details
  • Review intake materials and obtain missing documentation
  • Open insurance claims and verify coverage
  • Establish and document liability
  • Obtain accident reports and supporting evidence
  • File required government notices
  • Coordinate and monitor medical treatment
  • Retrieve and review medical records and bills
  • Identify and track statutory liens
  • Monitor provider balances
  • Handle property damage and rental claims
  • Provide regular client updates
  • Prepare medical summaries and demand packages
  • Draft demand letters for attorney review
  • Maintain case system updates and track deadlines

Requirements

  • 2+ years of personal injury pre-litigation experience
  • Experience managing cases from intake through demand
  • Knowledge of California insurance and claim procedures
  • Experience communicating with adjusters and providers
  • Familiarity with medical records and lien processes
  • Ability to manage a high-volume caseload
  • Strong organizational and communication skills

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