Job Description

Your Role:

Global Equity Settlement

• Own the end-to-end global equity settlement process, partnering with our custodian, counterparties, and internal stakeholders to ensure timely and accurate settlement across multiple international markets.
• Ensure transactions are accurately recorded across internal and external systems to facilitate successful settlement.
• Monitor daily settlement activity and proactively identify transactions at risk of failing.
• Investigate and resolve settlement exceptions, trade discrepancies, and failing transactions.
• Review buy-ins, settlement penalties, and aged fails while coordinating remediation efforts with counterparties and our custodian.
• Monitor trade matching through SWIFT and settlement platforms, ensuring counterparties affirm and match trades within required market deadlines.

Trade Exception Management

• Investigate and resolve trade mismatches, including:
• Settlement instruction discrepancies
• Quantity and price differences
• Allocation issues
• Counterparty booking errors
• FX and market-specific settlement exceptions
• Partner closely with trading, finance, compliance, counterparties, and custodians to drive timely resolution of settlement issues.
• Escalate complex settlement discrepancies and operational risks to the Director of Brokerage Operations when appropriate.

Cash & Position Reconciliations

• Perform daily reconciliations of securities positions and cash balances across multiple global markets and currencies.
• Investigate and resolve cash and stock reconciliation breaks between internal ledgers and external custodians.
• Produce reconciliation reports identifying money differences, position discrepancies, and operational exceptions.
• Ensure all reconciliation breaks are researched, documented, and resolved within established service levels.

Operational Risk & Regulatory Controls

• Ensure operational processes comply with applicable SEC, FINRA, and global market regulations.
• Support compliance with SEC Rule 15c3-3 by helping maintain proper possession and control of customer securities.
• Identify operational risks and escalate issues that may impact clients, settlement, or regulatory obligations.
• Maintain complete and organized operational records supporting audits, examinations, and regulatory reviews.
• Assist the Director of Brokerage Operations with Internal Audit requests, regulatory examinations, and remediation efforts.

Reporting & Process Improvement

• Produce timely, accurate, and meaningful operational reporting on settlement activity, aged fails, reconciliation breaks, and operational metrics.
• Prepare work papers, operational summaries, root cause analyses, and management reporting.
• Identify recurring operational issues through trend analysis and recommend improvements that reduce risk and increase efficiency.
• Update operational procedures, controls, and documentation as business processes evolve.
• Support the implementation of policy frameworks while serving as a resource for operational policy questions.

Automation & Strategic Initiatives

• Partner with Engineering and Product teams to automate manual operational workflows and improve settlement processes.
• Leverage SQL, Metabase, AI tools (such as Cursor and ChatGPT), and reporting platforms to enhance operational efficiency and analytics.
• Participate in cross-functional projects supporting new products, international market expansion, and operational scalability.
• Contribute to continuous improvement initiatives that enhance the client experience while reducing operational risk.

Collaboration

• Work cross-functionally with Brokerage Operations, Trading, Finance, Compliance, Engineering, and Customer Operations to ensure seamless post-trade processing.
• Foster an environment of teamwork, accountability, and continuous learning.
• Support department initiatives and perform additional responsibilities as business needs evolve.

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