Inbound Call Center Agent Job at Ice Speak Social, Los Angeles, CA

WlpqRGlPY1B5akhPZEtKQUx1QmI1VmFBbEE9PQ==
  • Ice Speak Social
  • Los Angeles, CA

Job Description

Summary:

We are hiring a responsible and customer-focused Inbound Call Center Agent to answer incoming customer calls, provide accurate information, and resolve issues in a friendly, professional manner. Agents play a key role in supporting our clients and ensuring customer satisfaction.

Key Responsibilities

  • Answer inbound calls from customers promptly and professionally.

  • Provide information about products and services, answer questions, and help resolve complaints.
  • Document customer interactions and update records in CRM systems.
  • Escalate complex issues to supervisors when needed.
  • Meet daily performance goals for quality and call handling.
  • Follow established scripts, workflows, and company policies.

Qualifications

  • High school diploma or equivalent.

  • Strong verbal and written communication skills.
  • Comfortable using computers, CRM tools, and multi-line phone systems.
  • Customer service experience preferred (entry level welcome).

  • Ability to stay calm and professional under pressure.

What We Offer

  • Competitive pay with incentives

  • Paid training

  • Opportunities for growth

  • Supportive team environment

Schedule

Monday–Friday

Job Tags

Full time, Monday to Friday

Similar Jobs

Bayer

Field Sales Representative III CP- SW MO and SE KS. Job at Bayer

At Bayer were visionaries, driven to solve the worlds toughest challenges and striving for a world where 'Health for all Hunger for none is no longer a dream, but a real possibility. Were doing it with energy, curiosity and sheer dedication, always learning from unique...

DSM - Demo Company

test developer Job at DSM - Demo Company

**Job Title:** Test Developer **Location:** [Insert Location]**Job Type:** [Full-time/Part-time/Contract]**About Us:** [Your Company Name] is a leading innovator in [industry/sector], dedicated to delivering high-quality products and services to our clients worldwide... 

Compass Group

FOOD TRANSPORTER/DELIVERY DRIVER (FULL TIME) Job at Compass Group

 ...Location: Bucknell University We are hiring immediately for full time FOOD TRANSPORTER/DELIVER DRIVER positions. Address : Elaine Langone Center, Lewisburg, PA 17837. Note: online applications accepted only . Schedule : Full time schedule; days and... 

Autism Speaks

Summer Events Intern (Remote NJ or PA) Job at Autism Speaks

 ...an Events Intern for the Summer semester! This is a 10-12 week remote program and students must be eligible for academic credit....  ...Golf Outing, along with a possible new event. At the end of this internship, the Events Intern will have working knowledge of key event skills... 

Seward Public Schools

Seward High School Computer Science Teacher Job at Seward Public Schools

 ...Seward Public Schools is seeking qualified applicants for a full-time High School Computer Science Teacher for the 2026-2027 school year. Seward High School serves over 500 students in grades 9-12. Other extra duties and coaching are available with this position. Seward...