Inbound Call Center Customer Service Representative Job at Account Resolution Corporation, Chesterfield, MO

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  • Account Resolution Corporation
  • Chesterfield, MO

Job Description

Compensation: $17-$20 per hour (depending on experience) additional Bonus incentives on top of hourly pay

About Us
Account Resolution Corporation is a trusted 23-year-old collection agency that partners with clients to recover receivables while maintaining respect and compliance. We serve diverse communities and are looking for a professional who can provide exceptional service in both English and Spanish.

Position Summary
We are seeking a Customer Service CALL CENTER AGENTS who can communicate effectively with consumers and clients, ensuring positive interactions while achieving recovery goals.

Key Responsibilities

  • Contact consumers to arrange payment plans and resolve account issues
  • Document all communications accurately in our system
  • Adhere to all compliance standards, including FDCPA and company policies
  • Maintain professionalism and empathy in all interactions

Qualifications

  • Prior collections, call center, or customer service experience preferred
  • Strong negotiation and problem-solving skills
  • Proficiency with computers and data entry
  • High attention to detail and ability to follow procedures

We Offer

  • Competitive base pay + performance incentives
  • Benefits package (health, dental, vision, PTO, 401k, paid health club, etc)
  • Paid training and career growth opportunities

How to Apply

Apply directly through Indeed/LinkedIn or send your resume to dsutton@arc1.biz

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Vision insurance

Ability to Commute:

  • Chesterfield, MO 63005 (Required)

Ability to Relocate:

  • Chesterfield, MO 63005: Relocate before starting work (Required)

Work Location: In person

Job Tags

Hourly pay, Full time, Relocation

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