Massage Therapist Job at Guerlain Wellness at The Regent Hotel, Santa Monica, CA

WkpyUGh1SUt3VEhEZUtKQkpPVlg0VmVKa3c9PQ==
  • Guerlain Wellness at The Regent Hotel
  • Santa Monica, CA

Job Description

COMPANY OVERVIEW

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, is poised along a coveted coastline overlooking the Pacific Ocean. The beachfront oasis boasts the Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. 

JOB SUMMARY

The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies, adhering to company SOP’s. Performs massage services offered on spa menu, using proper draping techniques, while maintaining the highest level of professionalism. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards.

A little bit about your day:

Reporting to the Director of Spa, every day is different, but you will mostly:

  • Promote Regent’s service philosophy and style through our people attributes. 
  • Understand and adhere to Regent Spa policies and procedures.
  • Provide knowledgeable spa services with respect and professionalism.
  • Maintain tidy work areas and offer spa facility tours.
  • Cooperate with guests and colleagues, anticipating needs and upholding service standards.
  • Report guest issues to the Spa Manager on Duty.
  • Conduct daily client outreach and meet retail goals.
  • Maintain 20% customer retention.
  • Ensure safety, sanitation, and disinfection standards.
  • Clean and sanitize products, rooms, and equipment as per regulations.
  • Follow state licensing regulations and PPE guidelines.
  • Make decisions in line with general policies and procedures.

What We need from you:

  • Minimum 1-3 years of Massage Therapist experience, within a luxury hotel/resort preferred.
  • Must have current CA Massage Therapy License.
  • High School diploma or equivalent required.
  • Ability to stand for extended periods.
  • Ability to stand, stoop, and bend repetitively.
  • Carrying, pushing, pulling, or lifting up to 50 pounds. 
  • Proficient in Massage Theory, Anatomy, and Physiology.
  • Polished, professional, with strong written and verbal English skills.
  • Organized, timely, and detail-oriented.
  • Basic computer software skills.
  • Flexible schedule including days, nights, holidays, weekends, and on-call availability.

What you can expect from us: 

The hourly pay range for this role is $42.67 to $77.10  with booked treatments . This rate is only applicable for jobs to be performed at  Regent Santa Monica Beach . This is the lowest to highest pay scale we in good faith believe we would pay for this role, and varies on staff charges at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.

Job Tags

Hourly pay, Worldwide, Flexible hours, Shift work, Night shift

Similar Jobs

Refloor

In-Home Sales Representative Job at Refloor

 ...In-Home Sales Representative Are you tired of the repetitive routine of a 9-5 job, where your earning potential is limited? Do you...  ...of sales? Here's your chance to join Refloor, the most trusted Flooring Company in America! Build your career the way YOU want it!... 

Essel

Telemarketer (Hybrid) Job at Essel

 ...As a Telemarketer at Essel Skilled Trades, you will be on the front line of our business outreach efforts. Your primary responsibility will be generating new sales opportunities by initiating outbound calls to prospective companies within the construction, industrial,... 

Concentrix

Inside Sales Rep - Financial (Remote) Job at Concentrix

 ...Financial (Remote) role include: ~3+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.) ~ A basic understanding of upselling, persuasion, building relationships, and communication skills ~ Open... 

Summers Agency

Insurance Agent - Work from home Job at Summers Agency

 ...Your role is to meet with clients virtually, assess their needs, and help them secure appropriate coverage. Highlights Work from home Warm leads provided Flexible schedule Training and mentorship included Advancement into leadership available Compensation... 

Neurotherapeutic Pediatric Therapies, Inc.

Pediatric Occupational Therapist Job at Neurotherapeutic Pediatric Therapies, Inc.

 ...where your voice matters and your work changes lives. We are seeking a dedicated and experienced Occupational Therapist (OT) who specializes in working with the pediatric population. Neurotherapeutic Pediatric Therapies is looking for a full-time or part-time Occupational...