Mobility specialist with mobility technologies Job at TEKsystems c/o Allegis Group, West Palm Beach, FL

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  • TEKsystems c/o Allegis Group
  • West Palm Beach, FL

Job Description

Salary: $37,440 - 62,400 per year Requirements:

  • High school diploma or GED
  • College-level coursework or vocational training in computer science, repair, operations, or a related field
  • Two years of experience in customer service, call center support, or service desk roles
  • Strong technical, problem-solving, and analytical skills
  • Exceptional organizational abilities
  • Proficient in Microsoft Office applications
  • Excellent verbal and written communication skills
  • Ability to work weekends and holidays as needed
  • A+ Certification and/or Apple Certifications (ACMT, ACIT) preferred
  • Experience repairing electronics and working with cellular carriers is a plus
  • Valid Florida drivers license (Class E) required
  • Must pass background investigation, polygraph, physical, and drug screening tests
Responsibilities:
  • Provide support for cellular equipment and ensure resolution of support tickets
  • Follow established processes for equipment assignment and administration
  • Perform OS updates and configuration setups on cellular devices
  • Assist users with inquiries about device functionalities
  • Maintain up-to-date records for cellular equipment assignments
  • Create and manage support tickets, escalating when necessary
  • Supply management with reports on cellular operations
  • Communicate effectively with management regarding issues or outages
  • Provide customer service in a friendly and professional manner
  • Assist colleagues as needed and perform additional related tasks
Technologies:
  • Support
  • Ada
  • Android
  • Hardware
  • Mobile
  • iOS

More:

We are a leading provider of technology and business services, known for driving transformation and unlocking value for our customers. With a team of over 80,000, we collaborate with a diverse array of clients, including 80% of the Fortune 500, across North America, Europe, and Asia. This contract position is based in West Palm Beach, FL, and requires a fully onsite presence. We offer competitive pay ranging from $18.00 to $30.00 per hour along with a variety of benefits, including medical, dental, vision, and 401(k) options. As an equal opportunity employer, we are committed to inclusivity and welcome all applications, regardless of background.

last updated 14 week of 2026

Job Tags

Hourly pay, Full time, Contract work, Work at office, Weekend work

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